How to Download and Use the 2degrees App
If you are a 2degrees customer, you can enjoy the convenience and control of managing your mobile and broadband accounts with the 2degrees app. The app allows you to check your balances, usage, bills, add-ons, plans, and more from your phone. You can also use the Data Clock app to buy mobile data by the minute, hour, or day. In this article, we will show you how to download and use these apps to make the most of your 2degrees services.
What is the 2degrees App?
The 2degrees app is a free app that lets you manage your 2degrees mobile and broadband accounts with ease. You can access the app using your 2degrees SIM card or your home WiFi connection. The app has many features and benefits that will help you stay on top of your account details and payments.
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Features and benefits of the 2degrees App
With the 2degrees app, you can:
Check your prepay and pay monthly balances
View a breakdown of your pay monthly bills
See your calls, text, and data usage in easy-to-read graphs
Manage your add-ons (including roaming)
Check and change your pay monthly spend control
Manage your shared data and sharing controls
Turn on autopay for prepay plans and add-ons
Manage your payment credit or debit cards
Manage your broadband account (if you have one)
Check your pay monthly interest free phone details
Top up your own or someone else's prepay number with a credit card, POLi, or voucher
Reset your 2degrees PIN (you'll need this if you call us)
How to get the 2degrees App
You can download the app for free from the Apple or Google app store (standard data charges may apply). You will need to register with Your 2degrees first, as you will use the same login details for the app. You will also need to have a compatible device and operating system. The app works on iPhones with iOS8 or above, and Android devices with version 4.1 or above. You can check which version of the app you have by visiting the app store. To get the best experience from the app, we recommend you always have the latest version of it installed on your phone, as well as keeping your device's operating system updated.
How to Manage Your Mobile Account with the 2degrees App
Once you have downloaded and logged into the app, you can start managing your mobile account with ease. Here are some of the things you can do with the app:
Check your balances and usage
You can see how much credit, minutes, texts, and data you have left on your prepay or pay monthly plan. You can also view a breakdown of your pay monthly bill, including any charges for add-ons, roaming, or interest free phone payments. You can also see how much data you have shared or received from other numbers on your account. The app also shows you graphs of your calls, text, and data usage over time, so you can see how much you are using and when.
How to download 2 degrees app on Android
Download 2 degrees app for iOS devices
Benefits of using 2 degrees app for mobile and broadband
Download 2 degrees app and manage your account online
2 degrees app features and download guide
Download 2 degrees app and get access to Data Clock
How to top up your 2 degrees prepay plan with the app
Download 2 degrees app and check your broadband usage
How to reset your 2 degrees PIN with the app
Download 2 degrees app and manage your shared data
How to use the WiFi scan tool on the 2 degrees app
Download 2 degrees app and pay your bills with payment assistant
How to update the 2 degrees app on your phone
Download 2 degrees app and view your interest free phone details
How to use the 2 degrees app on tablets
Download 2 degrees app and turn on autopay for prepay plans and add-ons
How to manage your add-ons and roaming with the 2 degrees app
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How to contact 2 degrees customer care with the app
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How to get help with the 2 degrees app online
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How to register with Your 2 degrees and use the same login for the app
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How to switch to 2 degrees broadband and manage it with the app
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How to give feedback on the 2 degrees app and rate it on the store
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How to troubleshoot common issues with the 2 degrees app
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How to check your eligibility for fibre broadband with the 2 degrees app
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How to set up notifications and reminders with the 2 degrees app
Download 2 degrees app and manage multiple numbers with one login
How to link your mobile and broadband accounts with the 2 degrees app
Download 2 degrees app and see a breakdown of your pay monthly bills
How to cancel or change your plan with the 2 degrees app
Download 2 degrees app and top up someone else's prepay number with a voucher or credit card
How to use POLi as a payment method with the 2 degrees app
Download 2 degrees app and see how much you've saved with carryover data and minutes
How to check your balance expiry date with the 2 degrees app
Download 2 degrees app and see how many payments you've got left for your interest free phone
How to upgrade or downgrade your broadband plan with the 2 degrees app
Download 2 degrees app and see how much data you've shared or received from other numbers
Manage your add-ons and plans
You can easily change your prepay or pay monthly plan, or add or remove add-ons, from the app. You can choose from a range of add-ons, such as data, minutes, texts, roaming, and international calling. You can also check the expiry dates of your add-ons and plans, and turn on autopay to renew them automatically. If you have a pay monthly plan, you can also check and change your spend control limit, which lets you set a maximum amount you can spend on top of your plan each month.
Top up your prepay number or pay your bill
You can top up your own or someone else's prepay number with a credit card, POLi, or voucher from the app. You can also set up a recurring top up to automatically top up your number every week, fortnight, or month. If you have a pay monthly plan, you can pay your bill with a credit card or POLi from the app. You can also view your previous bills and payment history.
Reset your PIN and manage your payment cards
You can reset your 2degrees PIN from the app, which you will need if you call us or use our self-service options. You can also manage your payment credit or debit cards from the app, such as adding, removing, or updating them. You can also set a default card for your payments and top ups.
How to Manage Your Broadband Account with the 2degrees App
If you have a 2degrees broadband account, you can also use the app to manage it. Here are some of the things you can do with the app:
Check your broadband usage and bill
You can see how much data you have used on your broadband plan, and how much data you have left until your next billing cycle. You can also view your current and previous broadband bills, and pay them with a credit card or POLi from the app.
Use the payment assistant and WiFi scan features
You can use the payment assistant feature to get help with paying your broadband bill if you are having trouble. The app will guide you through some options to help you avoid late fees or disconnection. You can also use the WiFi scan feature to check the strength of your WiFi signal in different rooms of your house. The app will give you tips on how to improve your WiFi performance and speed.
How to Use the Data Clock App for Prepay and Pay Monthly
If you want to buy mobile data by the minute, hour, or day, you can use the Data Clock app. This app lets you buy unlimited data for a set period of time, without using up your plan data or add-ons. You can use the Data Clock app for any online activity, such as streaming, gaming, browsing, or downloading.
What is the Data Clock App?
The Data Clock app is a separate app from the 2degrees app that lets you buy unlimited data for a set period of time. You can choose from different time options, such as 15 minutes, 1 hour, 4 hours, or 24 hours. The price of each option varies depending on the time of day and network demand. You can see the current prices on the app before you buy. The Data Clock app works on both prepay and pay monthly plans.
How to get and use the Data Clock App
You can download the Data Clock app for free from the Apple or Google app store (standard data charges may apply). You will need to have a 2degrees SIM card and a compatible device and operating system. The app works on iPhones with iOS8 or above, and Android devices with version 4.1 or above. You will also need to have enough credit on your prepay account or available spend on your pay monthly account to buy data time.
To use the Data Clock app, simply open it and choose how much time you want to buy. You will see the current price and expiry time of each option. Tap on the option you want and confirm your purchase. Your data clock will start counting down immediately. You can pause and resume your data clock at any time within its expiry time. You can also see how much time you have left on your data clock on the app's home screen.
Conclusion
The 2degrees app and the Data Clock app are great tools for managing your 2degrees mobile and broadband accounts. They let you check your balances, usage, bills, add-ons, plans, and more from your phone. They also let you buy unlimited data by the minute, hour, or day with the Data Clock app. You can download these apps for free from the Apple or Google app store and enjoy the convenience and control of your 2degrees services.
FAQs
Here are some of the frequently asked questions about the 2degrees app and the Data Clock app:
Question
Answer
Do I need to be connected to the internet to use the apps?
You need to be connected to the internet to download and update the apps, but you can use them offline once they are installed. However, some features may not work or may not be up to date when you are offline, such as checking your usage or buying data time.
Can I use the apps on more than one device?
You can use the apps on any device that has a 2degrees SIM card and a compatible operating system. However, you can only log in to one device at a time with the same login details. If you log in to another device, you will be logged out from the previous one.
How can I contact 2degrees if I have a problem with the apps?
You can contact 2degrees by calling 200 from your 2degrees phone, or 0800 022 022 from any other phone. You can also visit our website or chat with us online. We are available 24/7 to help you with any issues or questions you may have.
How can I give feedback or suggestions for the apps?
We appreciate your feedback and suggestions for improving our apps. You can rate and review the apps on the app store, or send us an email at mobileapp@2degreesmobile.co.nz. We will do our best to incorporate your feedback and suggestions into future updates of the apps.
How can I find out more about the apps and their features?
You can find out more about the apps and their features by visiting our website or reading our app guides. You can also watch our video tutorials on how to use the apps on our YouTube channel.
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